Connect With Your Round-the-clock Monitoring Agents
The moment your home alarm system in Tuscaloosa goes off, your 24-hour monitoring specialists will spring to action. Their first move is to verify your alarm, and that means communicating with you. The protocol they abide by is based on the kind of emergency. To illustrate, if a medical emergency is triggered, a single effort will be made to get in touch with you before assistance is dispatched. If you have a burglary alarm - the most typical sort of event - a monitoring specialist will follow these guidelines to reach out to you:
- An effort will be made to communicate with you using the touchscreen interface. You will generally be asked for a passcode.
- If that is not successful, a call is attempted to your main contact number.
- An alternate number or first emergency contact is attempted next.
- If there is still no answer, local police are deployed.
- Your monitoring professionals will follow up with you again after authorities are notified.
If you're not in a position to interact with monitoring agents, that’s OK. Support will still be sent even when you're not able to confirm the emergency.
Prepare for any emergency with a Vivint home alarm system in Tuscaloosa
Get prepared for any emergency with a state-of-the-art home alarm system in Tuscaloosa from Vivint. Contact (205) 964-9849 to start designing your home’s security today.