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What should you do if your Tuscaloosa home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your home – and your family – against the various risks you may encounter, like break-ins, flooding, and fire. Despite the fact that your home might be ready, that doesn’t automatically mean you are. Do you understand what to do if your Tuscaloosa home alarm system goes off? The sound of an alarm is often startling, disorienting, and could provoke panic. Your best option is to stay composed and adhere to these easy guidelines.

Actions to Take If Your Home Alarm System In Tuscaloosa Goes Off

It’s a situation no one desires to face, but it’s also why you put in a home alarm system from the outset. You’re woken up in the wee hours of the morning with the telltale sounding of an alarm after one of your sensors has been activated. So what should you do?

  1. Don’t panic. This is easier said than done when your home security alarm is blaring, and your heart is racing. But keeping a cool head is the optimal way to evaluate the situation. Avoid the impulse of trying to handle the emergency on your own and let your monitoring professionals and first responders perform their job.
  2. Attend to your family members. Your main focus should be your family members and leading them out of danger. In the case of a burglary, this might mean going to a predetermined safe room as far from entry points as possible. Chances are your alarm already deterred the intruder, but it’s always smarter to be safe than sorry. If there’s fumes or a blaze, you ought to leave your home without delay.
  3. Don’t forget your smartphone. Nowadays, the majority of homeowners carry their phones with them always, but you could neglect to pick it up during an urgent situation. It’s a good thing to have. You’ll have the chance to stay connected with your monitoring specialists and obtain alerts through your home security app.

Connect With Your Round-the-clock Monitoring Agents

The moment your home alarm system in Tuscaloosa goes off, your 24-hour monitoring specialists will spring to action. Their first move is to verify your alarm, and that means communicating with you. The protocol they abide by is based on the kind of emergency. To illustrate, if a medical emergency is triggered, a single effort will be made to get in touch with you before assistance is dispatched. If you have a burglary alarm - the most typical sort of event - a monitoring specialist will follow these guidelines to reach out to you:

  • An effort will be made to communicate with you using the touchscreen interface. You will generally be asked for a passcode.
  • If that is not successful, a call is attempted to your main contact number.
  • An alternate number or first emergency contact is attempted next.
  • If there is still no answer, local police are deployed.
  • Your monitoring professionals will follow up with you again after authorities are notified.

If you're not in a position to interact with monitoring agents, that’s OK. Support will still be sent even when you're not able to confirm the emergency.

Prepare for any emergency with a Vivint home alarm system in Tuscaloosa

Get prepared for any emergency with a state-of-the-art home alarm system in Tuscaloosa from Vivint. Contact (205) 964-9849 to start designing your home’s security today.